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Transfer agent and registrar

Transfer agent and registrar

Shareholder Services

For information or assistance regarding your registered share account, including dividends, changes of address or ownership, lost certificates, to eliminate duplicate mailings or to receive shareholder material electronically, please contact our transfer agents in Canada, the United States, United Kingdom or in Ireland directly.

Great-West Lifeco’s transfer agent and registrar is Computershare Investor Services Inc.

Shareholders wishing to contact our transfer agent by email can do so at GWO@computershare.com.

Effective May 28, 2018, Great-West Lifeco implemented Direct Registration Services (DRS) for all registered shareholder transactions that will result in a share certificate issuance. In the future, when you receive shares of Great-West Lifeco, you will be sent a DRS statement in lieu of a physical share certificate.

Please contact Computershare with any questions at 1-888-284-9137 (North America), 0800 073 3902 (United Kingdom and Ireland) or 514-982-9557 (all other regions).

In Canada, the Common Shares and the Series F shares are transferable at the following locations:

Canadian offices

Computershare Investor Services Inc.

Phone: 1-888-9137 (toll-free in Canada and the United States), 514-982-9557 (direct dial)

By mail:

  • 8th Floor, 100 University Avenue, Toronto, Ontario M5J 2Y1
  • 600, 530 8th Avenue S.W., Calgary, Alberta T2P 3S8
  • 1500 Robert-Bourassa Boulevard, 7th Floor, Montréal, Québec H3A 3S8
  • 2nd Floor, 510 Burrard Street, Vancouver, British Columbia V6C 3B9

The Series G, H, I, L, M, N, O, P, Q, R, S and T shares are only transferable at the Toronto office of Computershare Investor Services Inc.

Internationally, the Common Shares and the Series F shares are also transferable at the following locations:

United States offices

Computershare Trust Company, N.A

Phone: 1-888-284-9137 (toll-free in Canada and the United States)

By mail:

  • 250 Royall Street, Canton, Massachusetts 02021
  • 480 Washington Boulevard, Jersey City, New Jersey 07310
  • 462 South 4th Street, Louisville, Kentucky 40202

United Kingdom office

Computershare Investor Services PLC

Phone: 0370 702 0003

By mail:

  • The Pavilions, Bridgwater Road, Bristol BS99 6ZZ, United Kingdom

Ireland office

Computershare Investor Services (Ireland) Limited

Phone: 216 3100

By mail:

  • Heron House, Corrig Road, Sandyford Industrial Estate, Dublin 18, Ireland